Good to know - User manual for Candlez candles
We want your candle to burn as perfectly as possible, so you can enjoy every moment of it safely.
The following guide provides specific help on the proper use of jar and pillar candles.
🤍 Using container candles
🔥 The first burn is the most important
• Let it burn for at least 2–3 hours
• Wait until the entire surface of the wax melts
• This helps you avoid tunneling
The first burn determines the entire lifespan of the candle.
✂️ Before every lighting
• Trim the wick to about 5 mm
• Remove the charred part
• Make sure no debris remains on the wax surface
A wick that is too long can cause smoking and soot formation.
🕯️ While burning
• Burn for a maximum of 3–4 hours at a time
• Place away from drafts
• Use on a heat-resistant, stable surface
• Do not move while the wax is liquid
⚠️ Important safety information
• Never leave unattended
• Keep away from children and pets
• Do not place near flammable objects
• When there is about 1 cm of wax left at the bottom, do not relight
đź–¤ Using pillar and shaped candles
Shaped candles behave differently than container versions – especially due to wax dripping.
🔥 First burn
• Always place on a heat-resistant tray
• Let it burn until the top layer melts evenly
• Do not leave it for more than 2–3 hours at a time
✂️ Wick care
• Trim to about 5 mm before every lighting
• If the flame is too large or smoking, extinguish it and adjust
🕯️ During use
• Shaped candles can naturally "drip"
• Do not move while burning
• Using a heat-resistant, appropriately sized tray is mandatory
⚠️ Safety
• Never leave unattended
• Do not place in a drafty area
• Do not touch a burning candle
• When the wick gets too close to the tray, do not relight
✨ Extra tips
Soot on the glass?
The wick is likely too long – trim it shorter.
Tunneling in a container candle?
It can be corrected with the aluminum foil method.
Flame too large?
Extinguish it, trim the wick, then relight.
🤍 The Candlez quality
Our candles are handmade from carefully selected ingredients.
With proper use, they provide a longer burn time, a cleaner flame, and a more intense fragrance experience.
Thank you for choosing Candlez.